Shipping Policy

Free UK Mainland Delivery

At Lystromiq, we are pleased to offer complimentary shipping on all orders within UK mainland. Our commitment to exceptional service extends to our delivery options:

• Free standard delivery to UK mainland addresses
• No minimum order value required
• Shipped from our London warehouse
• Delivery via DPD or Royal Mail

Delivery Timeframes

We process and dispatch orders Monday through Friday, excluding bank holidays. Our standard delivery timeframes are:

• Order processing: 1-2 business days
• Standard delivery: 2-4 business days
• Express delivery (when available): 1-2 business days

For most areas within UK mainland, delivery typically occurs within 3-5 business days from order placement.

International Shipping

We currently offer international shipping to select European countries. International shipping rates and delivery times vary by destination:

• European Union: 5-7 business days
• Custom duties and import taxes may apply
• International shipping costs calculated at checkout

Order Tracking

We provide full tracking capabilities for all shipments:

• Tracking number provided via email after dispatch
• Real-time tracking updates
• Delivery notifications available

For any queries about your delivery, please contact our customer service team:

• Phone: +442086912283
• Email: ask@lystromiq.com
• Address: 43 Kerry Rd, London SE14 6EF, UK

Special Handling

Our lighting products are carefully packaged to ensure safe delivery:

• Professional packaging materials
• Insurance included on all shipments
• Fragile items handled with extra care

Delivery Notes

• Please inspect all packages upon delivery
• Signature may be required for high-value items
• Ensure someone is available to receive larger items

For questions about our shipping policy or to arrange special delivery requirements, please contact our customer service team.